Shipping & Delivery Policy – Kannadi Online

Last Updated: 28 August 2026

Kannadi Online offers both digital PDF/eBook products and physical books. The applicable delivery method depends on the product purchased.

1. Digital Products

For PDF/eBook purchases:

• No physical product will be shipped.
• No shipping charges apply.
• The purchased digital product will be delivered electronically after successful payment.
• The download/access link may be provided through the order confirmation page, email, or another electronic delivery method.
• Customers are responsible for providing a valid email address and having a suitable device and internet connection.

2. Physical Books

For physical book purchases:

• The book will be shipped to the delivery address provided during checkout.
• Applicable shipping charges, if any, will be displayed during checkout or on the product page.
• Estimated delivery times may vary depending on the customer's location, courier service, weather, holidays, and other circumstances beyond our control.
• Customers are responsible for providing an accurate and complete shipping address and contact details.

3. Shipping Delays

Delivery timelines are estimates and are not guaranteed.

Kannadi Online is not responsible for delays caused by courier companies, incorrect addresses, natural events, strikes, public holidays, or other circumstances beyond our reasonable control.

4. Damaged or Incorrect Physical Books

If you receive a physical book that is damaged or different from the product you ordered, please contact us as soon as possible with your order details and photographs of the received product.

We will review the issue and, where appropriate, arrange a replacement or other suitable resolution.

5. Digital Download Problems

If payment has been successfully completed but you cannot access your purchased PDF/eBook, contact us with your order details.

We will verify the transaction and assist you with accessing the same purchased digital product.

6. Contact Us

For shipping, delivery, or order-related assistance:

Kannadi Online
Email: [Your official support email]
Phone/WhatsApp: [Your contact number]
Business Address: [Your business address]

This version is better for Razorpay and Shopify because it accurately describes your current digital-product business while leaving the policy ready for physical books.