Privacy Policy – Kannadi Online

Last Updated: 28 August 2026

Kannadi Online (“Kannadi”, “we”, “us”, or “our”) respects your privacy and is committed to protecting the personal information you provide while using our website and purchasing our digital products.

This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

1. Information We Collect

When you use our website or place an order, we may collect information such as:

• Name
• Email address
• Phone number
• Billing and delivery information, where applicable
• Order and purchase details
• Payment-related information required to process your transaction
• Information you provide when contacting customer support
• Website usage information, including IP address, browser type, device information, and cookies

Kannadi does not store your complete credit/debit card, UPI, or other payment credentials. Payments are processed through authorized third-party payment service providers.

2. How We Use Your Information

We may use the information collected to:

• Process and fulfil your orders
• Provide access to purchased digital PDF/eBook products
• Send order confirmations and download information
• Respond to customer enquiries and support requests
• Process refunds or resolve payment-related issues
• Improve our website, products, and customer experience
• Prevent fraudulent or unauthorized transactions
• Send promotional communications where permitted and where you have provided appropriate consent
• Comply with applicable legal and regulatory requirements

3. Digital Product Delivery

Kannadi Online primarily provides digital PDF/eBook products.

After successful payment, the information necessary to fulfil your purchase, such as your email address and order details, may be used to provide you with access to the purchased digital product.

No physical product is shipped for a digital PDF/eBook purchase unless specifically stated on the product page.

4. Payment Information

Payments may be processed through third-party payment gateways such as Razorpay.

When you make a payment, your payment information may be processed directly by the payment provider in accordance with its own privacy policy and terms.

Kannadi does not intentionally collect or store your complete card number, CVV, UPI PIN, banking password, or other sensitive payment credentials.

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

• Keep your shopping cart and session active
• Remember preferences
• Understand website traffic and usage
• Improve website performance
• Measure advertising and marketing performance
• Provide relevant content or advertisements

You may control or disable cookies through your browser settings. Some website functions may not work correctly if cookies are disabled.

6. Third-Party Services

We may use trusted third-party service providers to operate our website and provide services such as:

• Shopify – website and e-commerce infrastructure
• Payment gateways – payment processing
• Email and digital-delivery services – order and product delivery
• Analytics and advertising platforms – website and marketing analysis

These service providers may process information as necessary to provide their services and according to their respective privacy policies.

7. Sharing of Information

We do not sell or rent your personal information.

We may share necessary information with trusted service providers when required to:

• Process payments
• Deliver purchased digital products
• Operate and maintain our website
• Provide customer support
• Detect or prevent fraud
• Comply with legal obligations

We only seek to share information reasonably necessary for the relevant purpose.

8. Data Security

We take reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Data Retention

We retain personal information for as long as reasonably necessary to:

• Complete transactions and provide services
• Maintain purchase and accounting records
• Resolve disputes
• Prevent fraud
• Meet legal, tax, accounting, and regulatory requirements

When information is no longer required, we may securely delete or anonymize it, subject to applicable legal requirements.

10. Your Rights

Depending on applicable law, you may have rights regarding your personal information, including requesting access to, correction of, or deletion of certain information.

You may also request that we stop sending promotional communications to you.

To make a privacy-related request, please contact us using the details provided below.

11. Children's Privacy

Kannadi Online does not knowingly seek to collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can take appropriate action.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, legal requirements, or business practices.

Any updated version will be published on this page with a revised “Last Updated” date.

13. Contact Us

If you have questions, concerns, or requests regarding this Privacy Policy or your personal information, please contact us:

Kannadi Online
Email: info@kannadionline.com
Phone/WhatsApp: +91 89216 65542